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ICT Trainer, Informatiemanager, Trouble-shooter, Projectmanager
Zoetemeer
01-02-2013
opdracht in: Informatietechnologie, Management en Consultancy

Basisopleiding
01-09-1973 t/m 01-07-1979 HAVO
01-09-1979 t/m 01-07-1981 VWO
AMBI 1989
Bedrijfseconomie 1987 - 1992
Master of Science in Information Systems Course 1999
Certified Prince trainer 1992
Certified ITIL Essentials 1995
Certified Communication Trainer 1998
Certified Telemarketing Trainer 1999
ICT Change management 2000
ICT Problem management 2000
ICT Configuration management 2000
Certified Service Level Manager 2001
Certified Prince2 Practitioner trainer 2001
Master of Microsoft Office User Specialist (Word, Excel, Powerpoint, Outlook, Access, Project) 2001
Microsoft Certified Sales Partner 2001
Projectmanagement IPMA
Certified Front Office Integration Specialist 2002
Certified CRM Integration Specialist in Siebel 7, Peoplesoft 8, SAP CRM, Archie XRM en MS-Business Contact Manager 2003
Certified CRM Trainer in Siebel 7, Peoplesoft 8, Archie XRM 2003
MS-Business Contact Manager 2003, MS-CRM 1.2
Softwarekennis:
Frontoffice: Microsoft Office XP/2003, Lotus Suite, Corel Suite, Lotus Notes 5.x
Backoffice: Windows NT, Windows 2000 Server.
Web: HTML
Macromedia: Homesite 5, Flash MX 2004, Dreamweaver MX 2004.
Adobe: Photoshop 7.0.
Programmeren: VB 6.0, VBA, VB.Net.
Projects: MS-Project 2002, Navigator, DSDM,PM-IT.
CRM/ERP: SAP R-3 (FI, SD, PM, HR, CO). SAP CRM 3.0 and 4.0
Peoplesoft 8, Archie CRM en XRM, Siebel 6 en 7
MS Business Contact Manager.
Prince3
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