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Business Consultancy for Business Intelligence

in overleg
opdracht

Education:
1991: NIMA-B

1988: HEAO, HES Amsterdam

Training and Courses

* Various management training courses (such as Performance Management, Personal Effectiveness, Negotiation Techniques, Trend Watching, Interview Techniques, Personal Selling Skills, Fast Reading)
* MS Sharepoint, Word, Access, Power point and Excel, Lotus Notes, Oracle Discoverer, Control-ES

Languages:
* Dutch: native
* English: fluent
* French: advanced
* German: advanced
* Spanish: basic
IT skills

* SAP R3
* APO
* BW

Specialties

* Member of the Dutch Business Intelligence Network (Nederlandse Business Intelligence Kring) and frequent speaker at congresses. Mr. Buwalda's vision in short is that BI is not a ready made information product, but a fundamental attitude with regard to linking the outside world to the internal organization based on solid knowledge. BI's target is maximization of profit by better decision making.
* Experienced Interviewer
* Able to act on all levels, from Board to Floor

The systems in questions were numerical (forecasting and market information) and textual (content management and Portal).

Mr. Buwalda has strong social skills, is fluent in 4 languages and enjoys operating at all business levels, from Board to Floor. His industry experience lies within Food and Healthcare, in the areas of Marketing and Sales, Finance, Supply and Demand Planning.

Summary of Work Experience

As of March 2007
Topforce B.V., Netherlands

Senior Consultant
* Business Consultancy for Business Intelligence, Performance Management and/or Demand Management projects
* Define information and functional requirements based on business goals, objectives and processes
* Design solution and define specifications
* Implement solution
* In order to make people change and adapt the solution into their daily processes
* Business-, Information- and Process Analysis
* Change- and Knowledge Management and Competitive Intelligence
* Definition and implementation of KPI's, both internal and external
* Building and implementation of Portals
* Extensive interviewing and training

May 2006 - February 2007
BI4U, Business Intelligence Consultancy, Netherlands

Senior Consultant
Tasks:
* Business Consultancy projects with clients:
* Performance Management
* Business Intelligence, information- and process analysis
* Design and implementation of Portals
* Project management : ·
* Product development in the area of Performance Management and Competitive Intelligence
* Recruitment activities (new business and new potential)

Results:
* Design and Implementation of a Portal from scratch
* Completion of 2 business consultancy projects in the field of Business Intelligence


1995 - May 2006
Quest International B.V., Netherlands

Demand Planner
2001 - May 2006
* Responsible for considerable cost savings whilst at the same time improving the customer service process

Tasks:
* Inventorize information required to prepare Quest for future orders by process decomposition of entire value chain from raw material to delivery of finished product to customer
* Translate this need for logistic knowledge into a set up and implementation from scratch of Demand Management (part of SAP-implementation, information- en change management, testing and execution of set up)
* Process analysis and -improvement
* Configuration and parameter setting of SAP APO
* Functional design and testing of BW
* Forecasting by using internal financial sources and human intelligence (customers and Quest global sales force) in SAP-APO
* Train Quest employees in improving and using the forecast

Results:
* Implementation of Demand Planning as efficient, European discipline
* Realization of first cost savings and improvement of customer services
* Improvement of use of forecasts in other departments in the supply chain
* European approach is benchmark for the non-European branches of Quest

1995- 2001

Business Intelligence (BI) Manager
* Responsible for profit improvement by linking customer requirements to internal processes

Tasks:
* Development and implementation of Business Intelligence systems on Intranet (qualitative and quantitative, Lotus Notes and Oracle)
* Development and presentation of business cases to the Board for Intelligence projects
* Development and implementation of models for mobilizing internal knowledge and Competitive intelligence including financial benchmarking
* Definition, set up and implementation of both internal and external KPI's and by doing so, linking customer requirements to internal processes
* Set up and maintaining of global network of competitor watchers (interviewing of sales managers based on external KPI's)
* Delivering pro-active (alert) and reactive (at request) intelligence products , ad-hoc en structurally, to the Board, Business Units and customers, on "paper" or in person
* Coaching of new colleagues

Results:
* Quest is now the lead in the industry in the field of its BI functionality
* Cost savings through information management
* Profit improvement by using the results of the BI functionality


1993 - 1995
IMS Nederland B.V., Netherlands

Product Manager
IMS is a market research company for the pharmaceutical industry
* Profit responsibility for a line of market research products

1988 - 1993
Solvay Duphar B.V., Netherlands

Business Analyst
Pharmaceutical company


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